🗓 Managing Your Subscription

📍 Change your pickup point or day

• In the Pick-Up (or Delivery) row, choose a new location from the list. The On row shows your delivery day.
• If your page says you can switch only after your paid-for deliveries are used up, that timing is your farm's rule — contact them if you need it sooner.
• Click SAVE CHANGES at the bottom of the page.

🗓 Change your schedule (weekly / every-other-week)

• Pick a new option in the Schedule row.
• On an every-other-week schedule you may also see a Flip delivery weeks checkbox — it switches which of the two weeks your delivery lands in.
• Click SAVE CHANGES.
• This changes your recurring schedule. To move or skip a single box, put it on hold or reschedule it instead (see Related Articles below).

📦 Change your share size

• Pick the new size in the Share Size row, then click SAVE CHANGES.
• The deliveries you've already paid for are converted to the new size — moving up uses them faster, moving down stretches them further.
• Heads-up: resizing resets the item customizations on your upcoming boxes.

🏡 Home delivery address

• On a home-delivery subscription, your address appears in the Shipping / Delivery row. Click Edit Address to update it.
• You can keep several saved addresses with nicknames (Home, Office, Mom…) and pick one from the Nick list, or save a new one.
• Use Delivery Instructions for things like gate codes or "careful with dog", and check Needs Key if your driver requires one.
• Click SAVE ADDRESS when done.

🔄 Auto-renewal

If your share supports renewal, you'll see an Auto-Renewal switch:

• On — when the season ends, your farm rolls you into the next season automatically and charges the card on file. You'll get an email receipt.
• Off — you won't be renewed; you can sign up again manually whenever you like.
• Flip the switch any time before your farm's renewal date — it saves immediately.
• Recurring add-ons that are still active when the season ends renew along with your share; one-time add-ons don't.

🔁 Convert to a different share

• The Convert Subscription button sits under your delivery calendar. Choose the new share, size and schedule, then click CONVERT.
• Your current subscription is canceled, the value of your unused deliveries is applied to the new one, and your add-ons move across with you. Your auto-renewal setting carries over too.
• Conversions are subject to your farm's order deadlines, so don't leave it to the last minute.

➕ Add-ons

• The Add-Ons tab lists every add-on attached to this subscription. Use View Active / View History to switch between current and past add-ons.
• To cancel one, use the cancel button on its row. If its next order has already been processed, your farm can help.
• Want add-ons on one specific delivery? Open that box from the delivery calendar and add them there.

✂️ Cancel your subscription

1. Click Cancel Subscription under the form.
2. A confirmation window opens. Your farm may include a message, and may ask a couple of quick questions about why you're leaving — please answer them; it helps the farm, and the window won't close until they're filled in.
3. If your cash account owes a balance, you'll be asked to pay it off first — the Pay Off Balance button settles it with your payment method on file.
4. Confirm, and your subscription is canceled. Any unused, paid-for deliveries are refunded according to your farm's refund policy — to your card or as cash account credit.