We’ve added built-in help tools inside the Member Dashboard to walk subscribers through key tasks like:
Navigating their dashboard
Setting item preferences
Holding a delivery
Updating payment methods
These short help articles and tooltips reduce support requests and help members help themselves.
❓ Questions?
- Requests for new articles? Reach out to your account manager to begin adding new help articles to best support and guide your membership.
- How to view them: impersonate an active member and select the “Need Help” icon on the top right of each page.