Customers & Partners / Broadcast Email / Add Draft
CSAware’s broadcast email function allows you to efficiently send emails out to your community from within your admin dashboard. Note: the default status is "Active Subscriptions." Use the drop down menus to select more directed options.
Please note that no pictures are allowed in broadcast e-mail function, the server space required to allow this for all CSAware users would be too expensive! Instead, write and save the newsletter elsewhere (like on your website) and use the broadcast e-mail to send a link. A logo can be added, refer to our article on how to add your logo.
Type your message in the body of the e-mail; Save Draft. After final editing, click the PROCESS box to send the test e-mail for review. If the mail blast is ready to be sent, return to the Broadcast Email and click the PROCESS button again.